JOIN OUR TEAM
Ready for a new career?
Read on for current openings at our five-star spa in Portland, Maine.
Join our growing team of talented women!
While we don't always have immediate openings, we're always on the lookout for talented and professional individuals.
Think you'll be a good fit for a position listed below?
Please send all inquiries, cover letters and résumés to maureen@beautymarkspa.com. Thank you!
Front Desk Coordinator
The front desk at Beauty Mark is a dynamic, fast-paced environment where organization is vital.
Five-star customer service is at the heart of our business, reflecting our commitment to providing an unparalleled experience to our clients.
RESPONSIBILITIES
★ Client Communication: Serve as the first point of contact for clients, providing outstanding service in person, over the phone, via email, DMs, and online chat.
★ Appointment Management: Schedule and manage client appointments with precision, ensuring accuracy, efficiency, and optimal use of time slots.
★ Policy Enforcement: Confidently uphold spa policies, including cancellation and return policies, while maintaining professionalism and tact.
★ Spa Presentation: Ensure all areas of the spa remain pristine and welcoming for clients.
★ Opening and Closing: Handle opening and closing duties, including availability for evening and weekend shifts as needed.
QUALIFICATIONS
★ A strong commitment to delivering exceptional customer service. Warm and approachable personality with the ability to engage and communicate effectively with clients.
★ Proven experience managing communication across various platforms (phone, email, chat, etc.).
★ Skilled in scheduling and appointment management.
★ Passion for learning and growing within the esthetics industry and as a part of our female-owned small business.
★ Retail sales experience is a plus.
★ Must possess excellent communication, organizational skills, and a positive, team-oriented attitude.