Our cancellation policy
A credit card* is required to reserve all Beauty Mark appointments and we adhere to the following cancellation/reschedule policy:
We understand that scheduling conflicts happen, but due to the nature of our services, we adhere to a 48 hour cancellation policy for appointments under 2 hours in length.
We maintain this policy so we can provide the highest level of care to our clients. Please note that appointments 2 hours or more in length — including medical needling and side-by-side appointments — require a minimum of 72 hours to cancel/reschedule. Failure to show and cancellations with less than the required notice will be charged a cancellation fee equal to the full cost of scheduled service(s). Appointments made within the 48 hour window are considered confirmed.
*Please know that appointments cannot be reserved with a gift card or gift certificate. An up-to-date credit card must be present on file. You may use your gift card at the time of checkout. Thank you so much for your cooperation and understanding.
VISIT US
250 COMMERCIAL ST
PORTLAND, MAINE, 04101
Monday: 10am - 5pm
Tuesday: 10am - 6pm
Wednesday: 10am - 5:30pm
Thursday: 10am - 7pm
Friday: 10am - 5pm
Saturday: 9am - 4pm
CUSTOMER CARE